What happens, and when.
- Plan
- A site survey and written instructions before day one
- Officers
- SIA licensed, vetted to BS 7858
- Records
- An assignment log every shift, a report every visit
- Review
- A monthly SLA meeting with you

From first call to monthly review.
The same steps on every contract.
Before the start
Enquiry
Call or use the quote form. We call you back.
Site survey
We walk the site with you.
Risk assessment
The survey, written up as a risk assessment.
Instructions
Written for your building before the first shift.
On every shift
Trained officers
SIA licensed, vetted to BS 7858, trained on your site.
Shift log
Every shift logged by the officer on duty.
Every month
Site visits
Welfare and compliance checks, each one written up.
SLA review
Reports and logs reviewed with you.
The paperwork, in your hands.
Four documents for every site, which your own clients and auditors can ask to see.
- AI
Assignment instructions
Written for your site before the first shift, kept on site for every officer.
- LOG
Assignment log
Completed by the officer every shift: patrols, visitors, incidents and handover.
- SVR
Site visit report
Written up after each site visit: welfare, health and safety, compliance.
- SLA
Monthly SLA pack
The month on one page, gone through with you at the SLA meeting.
Ask the office for a redacted sample of any of these.

The same standard, every shift.
Each site runs to its own written instructions. Visits check the work against them, and the monthly review keeps them current, so the standard holds whoever is on duty.
Start with a site survey.

